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Your search for 'how,to,find,spare,parts' produced 19 match(es)

How to find Bosch, Skil, Dremel, Atco, Qualcast, Suffolk Punch & Rotozip spare parts

These brands normally carry a model number (e.g GSB 14.4, AKE 40 or GSS 280 AE) but also a 10 digit product number (e.g 0601292703 or 0600821868). The 10 digit number is a unique code for a specific model release, so matching this number is the on...

How to find Metabo spare parts

Metabo tools carry a model number (e.g SB18, KS66 or ASR 2025) but also a product number (e.g 02148001 or 01415190). The number is a unique code for a specific model release, so matching this number is the best way to be sure that you are ordering...

How to find Makita spare parts

Makita parts can be found by entering the model number into our search facility (e.g BHP451, DPC6410 or 6260D). Some Makita model numbers have an extra letters on the end so if you are unsuccessful try adding/removing them. Makita spare part listi...

How to find Black & Decker, Dewalt & Elu spare parts

These brands normally carry a model number (e.g GW250, DW708 or TGS172) and separate type number (1, 2, 3 etc). Several types of a model may have been available and these often reflect alterations or upgrades that were made. It is therefore often ...

How to find Festool spare parts

Festool products have a model number (e.g PSB 300 EQ or TS 55 EQ ) and also carry a 6 digit identification number (e.g 491597 or 485485). These numbers can be found on the rating plate of the product. We would recommend matching the 6 digit number...

How to place an order on our website

This is a quick guide on how to place an order on our website. We hope it will help you if you have any problems, but you are welcome to order by telephone on 01935 421281 should you prefer. 1. Add the it...

How to contact us

You can contact us using the following methods By telephone : 01935 421281 (telephone lines are open 9.30am to 5.00pm - Monday to Friday) Contact form : Click here...

Stock levels & delivery times

Whilst we endeavour to keep high stock levels, sometimes items are delayed due to shortages. Products in stock will be dispatched the same day. Most orders will arrive in approx 3 - 5 working days. Spare parts & special order items may take longer...

Dewalt Warranty Policy & Service Information

If you have a Dewalt tool in need of repair or servicing please contact us. All repairs are carried out in our workshop in Yeovil, Somerset by trained repair technicians. We can arrange a free collection and re...

Shipping via courier to Norway

The courier we use for international shipping is DPD. When shipping to Norway they request your 11 digit birth number for customs/tax purposes. We will contact you prior to dispatching your goods to request this number. Please be assured that we d...

EU VAT / Tax Numbers

Orders to the EU are subject to VAT unless a EU VAT number is entered during the checkout (the VAT will then also be automatically removed) An online tool to verify the validity of a VAT number can be found

Jersey & Guernsey VAT

The VAT is automatically removed during the checkout procedure on all orders to Jersey and Guernsey. Be sure to select either 'Jersey' or 'Guernsey' as the shipping destination (not United Kingdom) from the drop-down menu when completing the addre...

Returns & refunds

You are welcome to return any order within 30 days of the date of collection or delivery. Please include a covering letter and copy of the invoice. We shall issue the refund on receipt of the goods but we are unable to refund any postage charges. ...

Norway VAT / Tax

The VAT is automatically removed during the checkout procedure on all orders to Norway. Be sure to select the correct shipping destination from the drop-down menu when completing the address details.

Dewalt, Black & Decker, Stanley & Bostitch Warranty Repairs

Please use this from to arrange a collection for any Dewalt, Black & Decker, Stanley & Bostitch product that is under warranty. On receipt of this form we shall arrange the collection as per your instructions. Please can you supply as much informa...

Bank account details

We do accept payments from companies by bank transfer. Please send a remittance advice by email Our bank details are as follow, IBAN code : GB66LOYD30999800738279 SWIFT / BIC code : LOYDGB21208 Bank name : Lloyds...

Trade credit account application form

We can offer a credit account for trade customers who spend over £1000.00 a year with us. This is subject to credit checks and our approval. Please complete the form below

Hours of business / Opening times

Phone line hours Mon to Fri : 09.00 - 17.00 Shop opening hours Mon to Fri : 08.00 - 17.30 Sat : 09.00 - 13.00

Payment methods & Security

For website transactions we use the payment gateway Sagepay. Using industry standard encryption and web servers certified by Thawte (a public Certificate Authority), you can be confident that ordering on our website is safe and secure. We also acc...
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