Miles Tool & Machinery Centre
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Spare parts online for Black & Decker, Makita, Elu, Bosch, Trend, Skil, Dremel, Dewalt, Qualcast, Rotozip, Suffolk Punch, Atco and Festool

Frequently Asked Questions & Help
 
Welcome to Miles Tool & Machinery Centre

Founded in 1970, Miles Tool & Machinery Centre is a family owned, independent company specialising in power tool & hand tool sales, spares and repairs. Our website was launched in late September 2005 and has steadily grown to include a comprehensive product range.
Now, at the start of 2008, we have over 1 million spare parts available to buy online for most leading brands of tool and several thousand other lines including hand & power tools, accessories, machinery, abrasives, blades and many more.
 

Quick links

How to contact us
Hours of business
Shipping charges & destinations
Stock levels & delivery times
Returns & refunds
Payment methods
Spare parts help
     Black & Decker, Dewalt & Elu spare parts
     Bosch, Skil, Dremel, Atco, Qualcast, Suffolk Punch & Rotozip spare parts
     Makita spare parts
     Festool spare parts
Terms & conditions
 

How to contact us
By telephone : 01935 421281
Contact form : Click here for web form
By email : enquiry@mtmc.co.uk
By post :
 



 
Miles Tool & Machinery Centre
55-57 Glenthorne Ave
Yeovil
Somerset
BA21 4PN
 
Hours of business
Monday to Friday 9.00am - 6.00pm
Saturday 9.00am - 4.00pm
We are closed on Sundays and Bank Holidays.
 
Shipping charges & destinations

Our delivery charges can be found here. We currently only ship to the following destinations,

  • Albania
  • Andorra
  • Austria
  • Belarus
  • Belgium
  • Bosnia & Herzegowina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Turkmenistan
  • Turks & Caicos Islands
  • Ukraine
  • United Kingdom
  • Yugoslavia
 
Stock levels & delivery times

Whilst we endeavour to keep high stock levels, sometimes items are delayed due to shortages. Products in stock will be dispatched the same day. Most orders will arrive in approx 3 - 5 working days. Spare parts & special order items may take longer (please allow up to 28 days for delivery). If ordering to a destination outside the UK please allow a minimum of 10 working days.
 

Returns & refunds

You are welcome to return any order within 30 days of the date of collection or delivery. Please include a covering letter and copy of the invoice. We shall issue the refund on receipt of the goods but we are unable to refund any postage charges. If the goods are faulty or because of unsuitable substitution by us, we will meet the cost of return but we ask that you allow us to nominate the carrier.
 

Payment methods

For website transactions we use the payment gateway Worldpay. Using industry standard encryption and web servers certified by Thawte (a public Certificate Authority), you can be confident that ordering on our website is safe and secure. We also accept orders over the telephone and by post.
 

Spare parts help

With such a huge range of spare parts available we understand that it may be difficult to find the correct drawing for your model. These tips should help if you are having difficulties, but as always feel free to contact us using our contact form. Should you order incorrect spare parts you are welcome to return them to us (at your cost) for a refund or replacement.
 

How to find Black & Decker, Dewalt & Elu spare parts

These brands normally carry a model number (e.g GW250, DW708 or TGS172) and separate type number (1, 2, 3 etc). Several types of a model may have been available and these often reflect alterations or upgrades that were made. It is therefore often important to check the type number of your product. For example a ‘Dewalt DW707 Type 1’ has different parts to a ‘Dewalt DW707 Type 2’. Normally the type number can be found printed on the rating plate of the product. You can locate the correct drawing by navigating through the categories or searching by model number. Some models numbers have an extra letter on the end (e.g DW997K) so if you are unsuccessful try adding/removing it.
 

How to find Bosch, Skil, Dremel, Atco, Qualcast, Suffolk Punch & Rotozip spare parts

These brands normally carry a model number (e.g GSB 14.4, AKE 40 or GSS 280 AE) but also a 10 digit product number (e.g 0601292703 or 0600821868). The 10 digit number is a unique code for a specific model release, so matching this number is the best way to be sure that you are ordering the correct parts for your product. This number can normally be found on the rating plate of the product or printed on the box/case, but the digits may be separated (eg 0 601 292 703). The easiest way to find the correct listing for your model is by entering this 10 digit code in to our search facility (do not use any spaces).
 

How to find Makita spare parts

Makita parts can be found by entering the model number into our search facility (e.g BHP451, DPC6410 or 6260D). Some Makita model numbers have an extra letters on the end so if you are unsuccessful try adding/removing them. Makita spare part listings frequently have accessories at the bottom that are not necessarily pictured in the drawing.
 

How to find Festool spare parts

Festool products have a model number (e.g PSB 300 EQ or TS 55 EQ ) and also carry a 6 digit identification number (e.g 491597 or 485485). These numbers can be found on the rating plate of the product. We would recommend matching the 6 digit number as this is a unique identifier. Entering the 6 digit numbers into our search facility will return the correct listing.
 

Terms & conditions

View Terms And Conditions

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© Miles Tool & Machinery Centre, 55-57 Glenthorne Ave, Yeovil, Somerset, BA21 4PN
Tel : 01935 421281 - Fax : 01935 434153 - Email : sales@mtmc.co.uk

 Miles Hardware (Yeovil) Ltd
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